Reviews

[
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUKoZDUZiSS9Li1ZCGGPNP7rz1xwcJUo-wzyekvzdy1cLxfl58=s120-c-rp-mo-br100",
            "displayName": "Joe Saalfrank"
        },
        "reviewReply": {
            "comment": "Thank you, Joe! We appreciate your kind words and are glad to hear that our team, including Carter, has been attentive to your needs. Your satisfaction is our priority!",
            "updateTime": "2026-06-21T00:43:57.174347Z"
        },
        "_id": "6a373a6c57142392e9794773",
        "reviewId": "AbFvOqk4E6DHVlSAj7kvsJKpvaXNkdhWVR_22QiTGlnpTXwPDnbn_C9o2QnaGsxZ-3XjL8GrmtkFYA",
        "__v": 0,
        "comment": "They are always concerned of my needs and my concerns of my hearing and always willing to make what I need to be right they make it right thank you very much Carter Hearing",
        "createTime": "2026-06-21T00:33:47.277406Z",
        "disabled": false,
        "location": "667c71f9b74f6d8fca3f6dee",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqk4E6DHVlSAj7kvsJKpvaXNkdhWVR_22QiTGlnpTXwPDnbn_C9o2QnaGsxZ-3XjL8GrmtkFYA",
        "starRating": 5,
        "updateTime": "2026-06-21T00:33:47.277406Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXLvghnQHZgRdcTg-ssc1evCXWFnXPuOHzsbwqxNYBl4isfOkNj=s120-c-rp-mo-ba12-br100",
            "displayName": "Kevin R"
        },
        "reviewReply": {
            "comment": "Thank you, Kevin, for taking the time to leave a review. We appreciate your feedback!",
            "updateTime": "2026-05-15T19:57:21.001539Z"
        },
        "_id": "6a07c4810f173fbc415ce7f9",
        "reviewId": "AbFvOqlCAinVXEaBt4KUc6JRUS7Hv8Fs7IHPet16-KPHwEYGusNmSI1Bwq0xo4ZCoo9cwuMdnfESAw",
        "__v": 0,
        "createTime": "2026-05-15T19:47:00.653284Z",
        "disabled": false,
        "location": "667c71f9b74f6d8fca3f6dee",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqlCAinVXEaBt4KUc6JRUS7Hv8Fs7IHPet16-KPHwEYGusNmSI1Bwq0xo4ZCoo9cwuMdnfESAw",
        "starRating": 5,
        "updateTime": "2026-05-15T19:47:00.653284Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLlDV3wt1MAFp4sEg-NZIllfchb-ZXcpCZOKw3s6JfuuG8n-Q=s120-c-rp-mo-br100",
            "displayName": "Cathy Rudny"
        },
        "reviewReply": {
            "comment": "Thank you, Cathy! We're glad to hear that you found our audiologist professional and informative. Your feedback is greatly appreciated!",
            "updateTime": "2025-12-12T23:14:10.629316Z"
        },
        "disabled": false,
        "_id": "693cc9f5c81909f1ef125670",
        "reviewId": "AbFvOqk4Ibm5E2ZgJIu6sz1ia91tjbZmHWb8djtgqcYIfrMFm6xk2Uc6xvsdnXKgQnpJgPsXUjItmg",
        "starRating": 5,
        "comment": "The audiologist was very professional and informative.",
        "createTime": "2025-12-12T21:11:53.928484Z",
        "updateTime": "2025-12-12T21:11:53.928484Z",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqk4Ibm5E2ZgJIu6sz1ia91tjbZmHWb8djtgqcYIfrMFm6xk2Uc6xvsdnXKgQnpJgPsXUjItmg",
        "location": "667c71f9b74f6d8fca3f6dee",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKtMgI5hVFPydFNWLd8A82frFFkoG57saslbwsDdaUvqtXA7A=s120-c-rp-mo-br100",
            "displayName": "Joe Rowe"
        },
        "reviewReply": {
            "comment": "Thank you, Joe, for your kind words about Grace; we appreciate your feedback and are glad you had a positive experience.",
            "updateTime": "2025-11-19T14:57:34.819739Z"
        },
        "disabled": false,
        "_id": "69055494dd1bfcb79bdf535b",
        "reviewId": "AbFvOqlVot0QT9Mh8Dc8O0Fr2wvuZSzpiImoAM2fQ20hMLCUh91M3h-WxcWicKxg-uEnReB0crTiAA",
        "starRating": 5,
        "comment": "Grace was very friendly and professional.",
        "createTime": "2025-10-31T21:40:15.295602Z",
        "updateTime": "2025-10-31T21:40:15.295602Z",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqlVot0QT9Mh8Dc8O0Fr2wvuZSzpiImoAM2fQ20hMLCUh91M3h-WxcWicKxg-uEnReB0crTiAA",
        "location": "667c71f9b74f6d8fca3f6dee",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjX6yi5-UT1dAJ3UhU-faU6fDSvKftczS8Yu59E3Kjer-9vFfkay=s120-c-rp-mo-br100",
            "displayName": "Chris Hartman"
        },
        "reviewReply": {
            "comment": "I understand how frustrating it can be to deal with unwanted background sounds, especially when you're trying to enjoy your time in various environments. It\u2019s important to us that you have a positive experience, so I recommend reaching out for further assistance. We\u2019re here to help you find a solution that works better for you.",
            "updateTime": "2025-11-19T15:14:44.582238Z"
        },
        "disabled": false,
        "_id": "69000e7e48397a4a3def3b46",
        "reviewId": "AbFvOqkZITWM1Ucj6hVlc7bnQXNP5dhmwVPJTFYcNl4Ry6RIzOPoqDYlj5lNPnCAV_I2tii_-QiQLQ",
        "starRating": 5,
        "comment": "Eric took the time to adjust my aides to help me hear better in both ears!\nWorking much better.",
        "createTime": "2025-10-27T14:25:22.291176Z",
        "updateTime": "2026-08-14T23:37:54.287888Z",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqkZITWM1Ucj6hVlc7bnQXNP5dhmwVPJTFYcNl4Ry6RIzOPoqDYlj5lNPnCAV_I2tii_-QiQLQ",
        "location": "667c71f9b74f6d8fca3f6dee",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXsZMUI8mn4zU2Pxcc58ZPI11EggW32JZCWpyYSqdQ874qAA0WP8A=s120-c-rp-mo-br100",
            "displayName": "RedRosieee R"
        },
        "reviewReply": {
            "comment": "Thank you, Redrosieee, for your wonderful feedback! We're glad to hear you felt well informed about your new hearing aids.",
            "updateTime": "2025-11-19T15:09:34.310221Z"
        },
        "disabled": false,
        "_id": "68fd6b8548397a4a3de1a161",
        "reviewId": "AbFvOqlQ3J8Nd8ma6pu0SHDloG4IjimdJoPOO5iTmyG87NpaoIbuJiDSbPci7xUdOSUV1q5yGdXD",
        "starRating": 5,
        "comment": "Picked up my hearing aids today. I was very well informed about the installation, usage and upkeep of my new hearing aids.",
        "createTime": "2025-10-25T10:20:46.230951Z",
        "updateTime": "2025-10-25T10:20:46.230951Z",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqlQ3J8Nd8ma6pu0SHDloG4IjimdJoPOO5iTmyG87NpaoIbuJiDSbPci7xUdOSUV1q5yGdXD",
        "location": "667c71f9b74f6d8fca3f6dee",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUCIlhAuhfaYcrnk8-6WVIkm1t6rX4VTnhObPLUu2NQGaGW-Q8-=s120-c-rp-mo-br100",
            "displayName": "Sandy Pieri"
        },
        "disabled": false,
        "_id": "68e9a4f2d5a9f127812dad8c",
        "reviewId": "AbFvOqmuIMb89pnt1Q0E3NnDKj_15MAaFf048gQN8GAbJuxKI6jZfcfNgCsDzp_NXQb3Zc0nEZCxSA",
        "starRating": 5,
        "comment": "Grace, the audiologist, is very knowledgeable and informative. She makes me feel very comfortable to discuss my hearing needs!",
        "createTime": "2025-10-10T20:35:31.874423Z",
        "updateTime": "2025-10-10T20:35:31.874423Z",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqmuIMb89pnt1Q0E3NnDKj_15MAaFf048gQN8GAbJuxKI6jZfcfNgCsDzp_NXQb3Zc0nEZCxSA",
        "location": "667c71f9b74f6d8fca3f6dee",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUvDq08mhaTsq7NGNFmlsAQg4eawi0HRPv6mYv2RZhMe6Fpmje-=s120-c-rp-mo-br100",
            "displayName": "DGS"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2026-06-01T12:48:23.492401Z"
        },
        "disabled": false,
        "_id": "68e9a4f2d5a9f127812dad8a",
        "reviewId": "AbFvOqkyzcucVJ2iVopiwXxjcrO_p4lLfsbm-nP7x-XdbDZoVckPCrfXPnpwSgyn88kYFqLhB-YXpQ",
        "starRating": 5,
        "createTime": "2025-10-10T18:11:24.392292Z",
        "updateTime": "2026-05-29T16:22:42.753375Z",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqkyzcucVJ2iVopiwXxjcrO_p4lLfsbm-nP7x-XdbDZoVckPCrfXPnpwSgyn88kYFqLhB-YXpQ",
        "location": "667c71f9b74f6d8fca3f6dee",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIhRvrXPccLkyqwSzSwafbXdez23fTNkWP3p4Tw5QStEJfUMA=s120-c-rp-mo-br100",
            "displayName": "Becky Hughes"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-09-09T19:47:07.874416Z"
        },
        "disabled": false,
        "_id": "68ba2ed69b44a00f25d27e49",
        "reviewId": "AbFvOqk55FZXrvc9A0Gz_slCZRhE4v-61mIVt9B4n_uIJUqWmov2kx1qqpDbx1V30DEH1uAgNrm0",
        "starRating": 5,
        "comment": "Love it!",
        "createTime": "2025-09-04T07:47:02.166116Z",
        "updateTime": "2025-09-04T07:47:02.166116Z",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqk55FZXrvc9A0Gz_slCZRhE4v-61mIVt9B4n_uIJUqWmov2kx1qqpDbx1V30DEH1uAgNrm0",
        "location": "667c71f9b74f6d8fca3f6dee",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKqbx-pGJihsGYgbHMBtLeoI7ILa9u3jtfDv5kLUqmjJ7-mtQ=s120-c-rp-mo-br100",
            "displayName": "Sonja Lilly"
        },
        "reviewReply": {
            "comment": "Thank you for your feedback; we appreciate your input.",
            "updateTime": "2025-08-04T17:05:25.378278Z"
        },
        "disabled": false,
        "_id": "689018f19de01c5388b3ac3c",
        "reviewId": "AbFvOqk-KhiEsK-R--orykG9yW3SZcpx-qWmNVbyx5ouyJZT3uj8URf5Qf6yrt9F1iY_4GswPtND",
        "starRating": 5,
        "comment": "Dr Grace always treats me with respect. She answers my questions and does a thorough exam.",
        "createTime": "2025-08-03T19:50:14.179552Z",
        "updateTime": "2025-08-03T19:50:14.179552Z",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqk-KhiEsK-R--orykG9yW3SZcpx-qWmNVbyx5ouyJZT3uj8URf5Qf6yrt9F1iY_4GswPtND",
        "location": "667c71f9b74f6d8fca3f6dee",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIAvnTohxFTFw4u7IngryeVTzjhr27awn4uKm_5GhTh-85uOQ=s120-c-rp-mo-br100",
            "displayName": "Jan Roop"
        },
        "reviewReply": {
            "comment": "Thank you, Jan, for your 5-star rating! We truly appreciate your support and look forward to serving you again.",
            "updateTime": "2025-06-09T16:09:20.140832Z"
        },
        "disabled": false,
        "_id": "683a6635ce46eb550f4e75f3",
        "reviewId": "AbFvOqknKdFD-nMf0rnpwsPXd6BNeppz8JBO8sUJzf2RC4TfPB2GkR3huojqKgnHylk6C9HyMuZB",
        "starRating": 5,
        "createTime": "2025-05-30T15:56:16.250445Z",
        "updateTime": "2025-05-30T15:56:16.250445Z",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqknKdFD-nMf0rnpwsPXd6BNeppz8JBO8sUJzf2RC4TfPB2GkR3huojqKgnHylk6C9HyMuZB",
        "location": "667c71f9b74f6d8fca3f6dee",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUZInBr9qWPB2Y9peyR2kHxodTlvVABwlZT_pwFLrHkEQz4gvkJ=s120-c-rp-mo-br100",
            "displayName": "Rich Brune"
        },
        "reviewReply": {
            "comment": "Thank you, Rich, for your kind words about Dr. Grace Cebalt and Carter Hearing Clinic; we truly appreciate your feedback and are glad to hear you had a great experience!",
            "updateTime": "2025-06-09T16:09:30.676692Z"
        },
        "disabled": false,
        "_id": "68312b68ce46eb550ff80023",
        "reviewId": "AbFvOqlbkp7F9cTabpE-oMU5IirlOUBR4_3xS6AMrzzKcvkh-7AybK0y6Gn8HUu7SKNy8VOnuDHXLw",
        "starRating": 5,
        "comment": "Dr. Grace Cebalt is absolutely great to work with. She is knowledgeable, friendly, and caring.Carter Hearing Clinic always looks for ways to help people be their best.",
        "createTime": "2025-05-23T18:01:42.616522Z",
        "updateTime": "2025-05-23T18:21:19.585671Z",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqlbkp7F9cTabpE-oMU5IirlOUBR4_3xS6AMrzzKcvkh-7AybK0y6Gn8HUu7SKNy8VOnuDHXLw",
        "location": "667c71f9b74f6d8fca3f6dee",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ-lq5UdyizgMTu67xT5SSSj4UsrZz-YDsTGSfCNhOpfM-o6A=s120-c-rp-mo-br100",
            "displayName": "Ronald \u201cRon\u201d Renier"
        },
        "reviewReply": {
            "comment": "Thank you, Ronald, for your kind words! We're glad to hear that Grace provided exceptional service and listened to your needs. Your feedback means a lot to us!",
            "updateTime": "2025-06-09T16:09:37.775581Z"
        },
        "disabled": false,
        "_id": "6827f11a7146acabf65335b6",
        "reviewId": "AbFvOqlfuhNYijj9M3t4oXlhDuYEMrh8mFgcM52jYS_vU4RqfwU19TWwEJzvCG9y4IP66Zx5pTrhtw",
        "starRating": 5,
        "comment": "Very helpful and courteous.  Grace is exceptional, listens to my needs and and solves the problem. Excellent",
        "createTime": "2025-05-16T20:05:01.992998Z",
        "updateTime": "2025-05-16T20:05:01.992998Z",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOqlfuhNYijj9M3t4oXlhDuYEMrh8mFgcM52jYS_vU4RqfwU19TWwEJzvCG9y4IP66Zx5pTrhtw",
        "location": "667c71f9b74f6d8fca3f6dee",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUQN-lZ3LCKa4cd5UKOB6bsGwW46WT4EjkRKjLn61ComNT8oMU-=s120-c-rp-mo-ba12-br100",
            "displayName": "Denise J. Stump"
        },
        "reviewReply": {
            "comment": "Thank you, Denise, for your 5-star rating! We appreciate your support and look forward to serving you again.",
            "updateTime": "2025-06-09T20:53:00.545989Z"
        },
        "disabled": false,
        "_id": "66bec849c71e6b025861e2fe",
        "reviewId": "AbFvOql0u3Bw8PYL1gpd6QtnVuah6nvSxTarIagX-uMje2DES8lmvcnfp_pzaIc-9lrbu0tvRdW6",
        "starRating": 5,
        "createTime": "2022-03-23T23:29:00.162583Z",
        "updateTime": "2022-03-23T23:29:00.162583Z",
        "name": "accounts\/103565367019124554880\/locations\/6823851576647050614\/reviews\/AbFvOql0u3Bw8PYL1gpd6QtnVuah6nvSxTarIagX-uMje2DES8lmvcnfp_pzaIc-9lrbu0tvRdW6",
        "location": "667c71f9b74f6d8fca3f6dee",
        "__v": 0
    }
]